Top SugarCRM Elite Partner & Reseller
Trusted Partner for SugarCRM Solutions and Services Worldwide
SugarCRM offers an all-new High-Definition Customer Experience (HD-CX) with the industry’s first and only no-touch, time-aware CRM platform. HD-CX is SugarCRM’s vision for setting a new standard in customer experience, enabling companies to achieve a crystal-clear, high-definition view of their customers. Its time-aware features allow businesses to rewind the past, gain enhanced situational awareness in the present, and make accurate predictions for the future. This approach, powered by precise internal data and insightful external information, drives unparalleled business performance and predictability across industries and organizations of all sizes.
As a Global Elite SugarCRM Partner, Ambit offers a comprehensive suite of SugarCRM Consulting, Implementation, Customization, Integration, Support, Migration, and Training Services. Our expertise spans the entire SugarCRM solution stack, including Sugar Market, Sugar Sell, Sugar Serve, Sugar Integrate, Sugar Connect, Sugar Discover, and Sugar Predict. With operations in India, the USA, the UK, UAE, Europe, Germany, the Netherlands, and other countries, we deliver localized and global solutions tailored to meet diverse business needs.
Leveraging our proprietary CLIF Methodology, we combine the power of SugarCRM with a strategic approach to help you create lifelong customer relationships and drive exceptional customer experiences. Whether you need expert support for SugarCRM Integration, Migration, or Customization, or require end-to-end SugarCRM Implementation and Training Services, Ambit is your trusted partner for achieving business success.
Choose Ambit for transformative SugarCRM solutions that redefine your customer engagement strategy and empower your business to thrive globally.
SugarCRM HD-CX Features
Time-Aware HD CX
It’s about time we redefined the 360-degree customer concept and added the key missing component: Time. HD-CX provides a complete historical record of every change event in the customer journey to ensure full situational and directional awareness of your customers and your business. Other platforms provide a 360-degree view of one moment in time—right now. Sugar is the only CX platform built on a cutting-edge event stream database that records every change event in the customer journey and then predicts future outcomes. Accurate predictions enable companies to make better business decisions, manage risk, and identify and respond to problems and opportunities more quickly. Using Sugar, organizations gain rich insight into the past, present, and future of their customer-facing business processes.
Data-Enriched AI
According to Dun & Bradstreet, 91% of CRM data is incomplete and 70% goes bad every year. Sugar’s AI-technology and machine learning algorithms aren’t limited by the data in your CRM, meaning you don’t need to undergo a CRM cleanup project before seeing the value of AI. HD-CX AI models can produce phenomenal results with limited or incomplete data and enable predictions beyond the scope of your CRM data alone.
No-Touch Information Management
Engage more and maintain less. 74% of CX initiatives fail due to user adoption because they demand more effort for users to maintain than the value those users receive in return. HD-CX maximizes automation of data collection, processing, analysis, and presentation to minimize user effort and overhead. This flips the value equation enabling users to spend less time entering and finding customer information, and more time actually engaging with customers.
Business-wide Efficiency
As a process and system for empowering frontline, customer-facing employees, HD-CX provides well-integrated applications that automate, manage, and perform data consolidation across all customer-facing processes to enable coordinated engagement and shared purpose across organizations. It then grows beyond CX and extends its value by integrating with processes and data in other operational processes and systems across the company, such as finance or human resources.
Solution Portfolio
Why Choose Us as Your SugarCRM Partner?
– Backed by over 18 years of CRM expertise.
– Proven success with 600+ CRM projects delivered.
– A team of 190+ skilled CRM developers at your service.
– 98% client retention—your trust, our commitment
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Frequently Asked Questions
Hiring certified SugarCRM partners ensures expert guidance, customized solutions, and seamless implementation tailored to your business needs.
The cost varies based on the scope and complexity of your project. Connect with us for a personalized quote that fits your requirements.
SugarCRM partners typically offer consulting, development, customization, integration, implementation, support, and training services.
Consider expertise, industry experience, client reviews, range of services, and the ability to deliver tailored solutions that align with your goals.
Yes, Ambit Software offers expert SugarCRM services globally, serving as a trusted partner in the USA, UK, Europe, India, UAE, Canada, Netherlands, Germany, Australia, Austria, Switzerland, Belgium, Luxembourg, Denmark, Finland, Iceland, Norway, Sweden, Singapore, and New Zealand. Our comprehensive solutions are tailored to meet the needs of businesses worldwide.
SugarCRM services and solutions streamline operations, improve customer engagement, and boost productivity, ultimately driving business growth.